Definition

A qualitative research interview can be described as a process where knowledge is created in the interaction between the interviewer and the interviewee (Kvale, 1996)

Positivist Interviews

  • Positivists believe the creation of 'pure' interviews
  • Positivists believe the interviews can provide a 'mirror reflection' of the social world. (Miller & Glassner, 2011)

Constructionist Interviews

  • Constructionists reject the positivist views on interviews
  • Constructionists argue that the interviews are context-dependent and context-created and can only be used in studying how people behave on interviews

Types of Interviews

  • Face-to-face
  • Telephone
  • Online
  • Paper pencil surveys
  • Group interviews

Different Forms of Interviews

  • Structured Interviews: close-ended questions, participant choose from a set of predetermined answers
  • Unstructured Interviews: conversations with a purpose
  • Semi-structured interviews: open ended questions but follows a general script and covers a list of topics-probing and participants respond in their own words

Advantages and Disadvantages of Unstructured Interviews

Advantages
  • It is excellent for building initial rapport before moving into formal interviews, and those who would not want formal interviews-build well on observations
  • Increase the silence and relevance of questions
  • To obtain detailed description of individual experiences
  • Validity of the findings is high
  • Help to discover relevant questions and their appropriate working for semi-structured interviews and questionnaires
Disadvantages
  • Less systematic and comprehensive if certain question do not arise, 'naturally'
  • Each interview tends to be unique-making difficult to analyze the data
  • It may take several conversation
  • Time consuming/does not work for those who wants to get to the point

Advantages and Disadvantages of Structured Interviews

Advantages
  • Maintain a focus on a given issue
  • Provides detailed information on the issue
  • Provides structural relationships of concepts
  • Reduces bias
  • Facilitates organization and analysis of the data
Disadvantages
  • Respondents must fit their experiences and feeling into the categories-impersonal, irrelevant, and mechanistic
  • Concepts unrelated to the interviews focus may not be found
  • Weak insight into procedural knowledge such as rules or problem solving strategies will not be explored

Advantages and Disadvantages of Semi-Structured Interviews

Advantages
  • Useful in projects dealing with people who are used to efficient use of their time
  • Researcher is clear about what you want from the interview, yet is flexible to follow new leads
  • Rapport building/feelings, reflections and emotions can be captured
  • In depth - high validity
  • Complex questions/issues can be discussed-probing
  • Interviews remain fairly conversational and situational
  • Easy to record interview (audio tape,video)
  • Easy to analyze
Disadvantages
  • To explore the topic of interest before hand in order to know the relevant questions of topics to be covered is challenging
  • Depends on the skills of interviewer
  • Salient topics may be inadvertently omitted
  • Sample size tends to be small
  • Time consuming/expensive
  • Difficult to analyze/generalize/validity and reliability
  • Reducing the comparability of responses
  • Bias may be projected in the question

Types of Topics in Questions

  • Behaviors: what a person had done or is doing
  • Opinions/values: what a person thinks about the topic
  • Feelings: what a person feels rather than what a person thinks
  • Knowledge: to get facts about the topic
  • Sensory: what people have seen, touched, heard, tasted or smelled
  • Background/demographics: standard background questions, such as age, education, sex, etc.

Interviews/Focus Groups-Positives

  • Endless possibility of answers
  • Insiders perspective
  • Interviewee's 'voice' can be heard
  • Creates a sense of 'intimacy'
  • New theories can emerge
  • Interviews as exploratory technique
  • Focus groups and group interviews allow people to query each other

Interviews/Focus Groups-Negatives

  • Interview sample size tend to be small, questioning validity
  • Access to interviewees
  • Is the interviewee telling the truth, lying or simply telling me what I want to hear?
  • It can create a polarized situation
  • What people say may not be what they do
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